1. Who we are
BlitzLabs is a technology company specializing in applied artificial intelligence and business process automation, headquartered in Rosario, Argentina, with operations serving clients across Latin America and international markets. We develop proprietary automation solutions, AI agents, and custom software, operating through blitzlabs.app and a suite of internal tools including advanced advertising campaign management solutions for platforms such as Meta.
2. Information we collect
We collect the following types of information:
- Contact information: name, email, and company when you contact us or use our services.
- Advertising account data: Meta Business Manager identifiers, ad accounts, fanpages, and pixels that you authorize us to manage via OAuth tokens.
- Usage data: technical logs of tool usage (campaigns created, dates, errors).
- AI-generated content: text prompts and images generated through AI services when you use automated features.
3. How we use this information
We use the collected information to:
- Provide contracted services (campaign management, automations).
- Communicate with you about your account or new services.
- Improve our tools and detect technical issues.
- Comply with legal and tax obligations.
4. Third-party services
To deliver our services, we work with external providers that act as data sub-processors. These services are grouped into the following categories:
- Advertising platforms and marketing infrastructure (e.g. Meta Platforms, Google Ads).
- Generative AI models (e.g. Anthropic, Google AI, OpenAI).
- Hosting, CDN, and cloud infrastructure (e.g. Vercel, Cloudflare, Oracle Cloud).
- Storage and databases.
- Payment processing.
- Communications (transactional email, messaging).
- Analytics and observability (technical metrics, error tracking).
A detailed and up-to-date list of sub-processors is available upon written request to soporte@blitzlabs.app. Each provider has its own privacy policy backing the data treatment according to applicable standards.
5. Storage and security
Access tokens and sensitive data are stored encrypted on servers with restricted access. We never share your credentials with third parties outside of the services mentioned above that are necessary for the product to function.
6. Your rights
You have the right to:
- Access your personal information that we have stored.
- Request correction of inaccurate data.
- Request deletion of your data.
- Revoke access to your advertising accounts at any time.
- Request portability of your data.
To exercise these rights, write to us at the email below.
7. Data retention
We retain your data while you have an active account or while it is necessary to provide services. When you stop using our services, you can request the deletion of your data. Some records may be retained due to legal or tax obligations.
8. Cookies
We use technical cookies necessary for site operation and to maintain your session. We do not use third-party advertising cookies.
9. Changes to this policy
We may update this policy occasionally. If changes are significant, we will notify you by email. The “last updated” date at the top of this document indicates when the last change was made.
10. Contact
For privacy inquiries, write to us at: soporte@blitzlabs.app
BlitzLabs
Rosario, Santa Fe, Argentina